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Moving from Opsegenie

bwilliams August 6, 2024

Has anyone who is using Opsgenie started the move to Jira Service Management? We keep seeing an alert to "Start our Move," but it appears to just be information on what to expect and the new changes after the move has started. I did see a month or so ago that the move would start automatically for us in October, so is there anything we need to do to start to move or do we just wait for it to be done automatically? 

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 6, 2024

I completed the move to the new JSM Operations UI a couple of weeks ago. The "start your move" alert was shown until I completed the move by disabling Opsgenie. 

bwilliams August 6, 2024

Was there anything else you needed to do besides disabling Opsgenie? 

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2024

No, nothing else is needed to remove that message. Our usage of Opsgenie was limited to just the on-call scheduling, we use that to assign requests which I wrote an article about.

bwilliams August 7, 2024

Okay, thank you for your response! 

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