Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Move Parent To Done After All SubTasks Done


I'm getting an issue with Automation.

This is my configuration

Screen Shot 2020-12-07 at 09.58.56.pngBut I'm getting

Screen Shot 2020-12-07 at 09.59.09.pngThanks for your help!



2 answers

Hi @NguyenDttn 

Is it possible in the workflow of EX-74 to go from status Open to status Done?
Is there a transition for this in the workflow?

And if so, have these transition conditions / validations been set up?


regards, Marco

0 votes
Sam Harding Atlassian Team Dec 07, 2020

Hi @NguyenDttn 

Can you check what statuses are available for the issue? Go to <your_url>/rest/api/2/issue/EX-74/transitions, which should show the available statuses for your issue. Is the status you are wanting there?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

162 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you