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Mostrar tiempo desde que iniciar hasta cerrar el ticket

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Help Desk
Help Desk I'm New Here Jun 14, 2022

Hola,

 

Al ver mi reporte, quisiera que me muestre el tiempo total desde que se inicia un ticket hasta que se cierra el ticket, tienen alguna sugerencia de como poder realizar ello

 

saludos,

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Fabian Lim
Fabian Lim Community Leader Jun 14, 2022

Hola @Help Desk

Te paso este video link que te muestra cómo hacerlo con jira automation y nuevos campos en Jira: https://www.youtube.com/watch?v=S2ary5YG-7w

Saludos,

Fabian

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