Modify the jira service desk template

[Denis De Oliveira]

I may chose the wrong Jira Service Desk template?  How can I choose a different one?

[Cody Stevens]

As mentioned above, that would be the solution but to be honest the template really only helps you in the beginning but it does not restrict what you can do in a project. 

For example, one template may start you off with a specific set of issue types and request types and another template will start you off with a different set. No matter the template, you can remove everything it added and add whatever you want to it.

If you have a ton of issues in a project already, I wouldnt recommend making a new project just to change the template. 

[Deepanshu Natani]

Hi @Denis De Oliveira 

Please refer to the following documentation for more details into this: https://support.atlassian.com/jira-cloud-administration/docs/convert-a-project-to-a-different-template-or-type/

Basically you need to create a new project and bulk move issues into the new project.