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Mobile Application

I am using JIRA Service Management Classic with 3 agents. Is there a Mobile App that I can use as an Administrator to monitor service requests.

1 answer

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Jack Community Leader Mar 18, 2021

there is a Jira mobile app that works for JSM. Are you wanting something different than that? It is available for iOS and Android. 

I am referring to Android Mobile App. How do I install and configure it

Jack Community Leader Mar 20, 2021

So I use the iOS version and as I recall it was a simple matter to install just like any other app. Then you need to log into your specific cloud instance. Have you attempted and are stuck?

As I see there are 2 apps in Android app store? Will I be able to perform Admin function using the App?

Jack Community Leader Mar 23, 2021

no admin capabilities are not part of the mobile solution at this time.

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