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Min / max Jira server version for Jira servicedesk

AP September 29, 2020

Hello,

 

Is this the list, of required Jira server version for Jira servicedesk ?

https://marketplace.atlassian.com/apps/1213632/jira-service-desk/version-history

 

For example, if i have Jira Server 7.9.2 , it mean i can ONLY install Service desk 3.12.2,

not higher not lower? 

2 answers

0 votes
AP September 29, 2020

Yeah, that was the question, where i can find compatibility list or is this the one 

https://marketplace.atlassian.com/apps/1213632/jira-service-desk/version-history

Fahad Siddiqui
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September 29, 2020

@Audrius Petrosius 

There are two way to find out:

1. Go to the link https://confluence.atlassian.com/jiracore/jira-applications-compatibility-matrix-975041287.html

Or

2. When you download any incompatibility version and try to install Jira will notify you.

Hope my answer is clear and helpful.

AP September 29, 2020

So, it is backward compatible also?  i mean i i find jira service desk 3.1.12 near jira server 7.9.2, does it means it woks only with 7.9.2?

Fahad Siddiqui
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September 29, 2020
AP September 29, 2020

Not really, this link is for installing Jira ,  i need to know if stated compatibility  between Jira Server and Jira service desk is strict. 

AP September 29, 2020

i know i can test by installing, but i think such software should have this stated in documentation 

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Fahad Siddiqui
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September 29, 2020

@Audrius Petrosius 

you can use another version but before that you need to check the combability between them.

for example  you are using Jira Server 7.9.2 you cannot install latest version of JSD.

If you try to do install it . JIRA will notify you with support version.

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