Min / max Jira server version for Jira servicedesk

[Brian J]

Hello,

Is this the list, of required Jira server version for Jira servicedesk ?

https://marketplace.atlassian.com/apps/1213632/jira-service-desk/version-history

For example, if i have Jira Server 7.9.2 , it mean i can ONLY install Service desk 3.12.2,

not higher not lower? 

[Fahad Siddiqui]

@Brian J 

you can use another version but before that you need to check the combability between them.

for example  you are using Jira Server 7.9.2 you cannot install latest version of JSD.

If you try to do install it . JIRA will notify you with support version.

[Brian J]

Yeah, that was the question, where i can find compatibility list or is this the one 

https://marketplace.atlassian.com/apps/1213632/jira-service-desk/version-history

[Fahad Siddiqui]

@Brian J 

There are two way to find out:

1. Go to the link https://confluence.atlassian.com/jiracore/jira-applications-compatibility-matrix-975041287.html

Or

2. When you download any incompatibility version and try to install Jira will notify you.

Hope my answer is clear and helpful.

[Brian J]

So, it is backward compatible also?  i mean i i find jira service desk 3.1.12 near jira server 7.9.2, does it means it woks only with 7.9.2?

[Fahad Siddiqui]

@Brian J  

I believe the below link will answer and clear all your doubts. 

https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-938846823.html

[Brian J]

Not really, this link is for installing Jira ,  i need to know if stated compatibility  between Jira Server and Jira service desk is strict. 

[Brian J]

i know i can test by installing, but i think such software should have this stated in documentation