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Microsoft Teams for Jira addon - Customers see internal comments

Andy
Andy Nov 22, 2021

Its been advised if customers (end users) have the Microsoft Teams for Jira addon, if they have a raised ticket. Internal comments saved by agents are posted on the customers MS Teams jira chat.

This can also be across projects, which the customer would not have access to. 

 

 

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Anton Sementsov
Anton Sementsov Jan 17, 2022 • edited

we have the same problem and more: We have disabled the JIRA cloud for Microsoft Teams in the JIRA settings, but JIRA still shows the hidden internal comments in Teams! 

 

there any solution for that? 

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