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Mention in automation

I am trying to generate an automation in which in the internal text the assigned user of the issue is mentioned in order to receive the notification to his email. I have tried this formula: @{{assignee.displayName}} but it is not valid, since it only does it in text mode. Could someone tell me how to do it?


Thank you very much!

1 answer

1 accepted

4 votes
Answer accepted

Hi @David Marlop _Damarlop_ ,

check https://community.atlassian.com/t5/Jira-Software-questions/Mention-users-in-automation-comment/qaq-p/1515480.

The solution is to add comment [~accountid:{{issue.assignee.accountId}}]

Best regards, Lukas

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