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Maximum Number of Notifications - Free/Standard

I started with the Free Plan and ran into the limit issue.  We selected Standard and entered payment info.  I have run into the same message.  It appears my account still thinks it is Free.  When I go to upgrade it shows Standard is currently selected.  I am confused.

 

3 answers

Hi @Adam Denter 

Try logging out and clearing your browse cache. Then log back in and see if that helps. 

 

-Mike

Thanks for the suggestion.  The error I am getting is that the system has hit its daily limit of notifications.  I saw this error a couple of weeks ago and followed the link to change from Free to Standard.  I upgraded then but it doesn't appear to have reflected on the account.  Hope that makes sense.  it's not a browser caching issue it's a system out of sync issue.  I can see the same screen on another browser that has never connected to Atlassian so I am certain it's not a caching/browser issue.

I run into the same problem:

  1. former Free
  2. upgraded to Standard
  3. Have the limitation

What is the limitation for Standard?

Just let us know!

I had to create a support request for the limitation to disapear

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