I would like to know if one request can open X tickets at a time, that each one goes through a workflow and that the requester can see the status of the request, which is the status of all the tickets.
Is this possible?
For both parts of your question, automation can help you:
Hope this helps!
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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