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Managing Custom Field


Performing Custom Field audit and want to know what is best practice for keeping this area of the application up to date.  

Thank you

2 answers

0 votes
yuliia_b__SaaSJet_ Marketplace Partner May 26, 2022

Hi @lapacquah_bryant 

Could you please give more details about what you mean by custom field audit and what you expect in the result?

Maybe this article will be helpful:

Audit in Jira: How to get Jira audit log and issues changelog?

Good morning,

We want to remove any unused custom fields or duplicates.

Thank you.

0 votes
Mark Segall Community Leader May 25, 2022

Hi @lapacquah_bryant and welcome to the community!

This is a laborious process no matter how you slice it, but definitely good Jira hygiene all the same.  Historically, I'll do this:

  1. Go page by page and copy to a spreadsheet. 
  2. Work through the fields based upon how many screens they're on from 0 to n

It's not pretty, but it's the most efficient method I've come up with.  

Thank you @Mark Segall for the tips can you elaborate on #2 working through the fields based on the screens.   For instance what does "No Information" mean, are these custom fields we can remove due to no information or use.  Will we still need to review the screens/context information prior to removing if the answer is yes?  See sample custom field below.

Name            Type                    Screen/Context                  Last Used

UNK           Text Single Line      6 screens, 1 context          No Information


Thank you @Mark Segall I will see if there are any other suggestions or ways to keep custom fields update to date and remove whats not being used.  

Can you elaborate when you say work through the fields based on the screens.  What am I looking for to determine if customer fields is being utilized?

Mark Segall Community Leader May 26, 2022

That's a good question - I've seen "No Information" on the Last Used on a number of custom fields, but I know they're in use.  I'm not 100% sure how that Last Used is calculated.  Perhaps someone else in the community has some insight on that attribute.

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