I have users who've asked me for an option to take a response in a JSM ticket and automatically create a KB article in one of the linked Confluence Spaces based on that answer. I've seen THIS in the marketplace, but it's not for cloud. I've also seen some past discussions whereby this can be done but it's not an ideal solution for us. Does anyone have any suggestions for another app to accomplish this goal?
"Issue to Page for Jira" - https://marketplace.atlassian.com/apps/1218533/issue-to-page-for-jira?hosting=server&tab=overview
Hi @Chris Stival ,
I'm with Elements and our app Elements Publish to Confluence could meet your needs.
The app allows you to set source issue criteria, pre-select the Confluence space and parent page where you want the article to be created, and then you can design pages with a WYSIWYG editor and insert data, attachments, and even labels from your issues.
If you would like to copy comments, we currently have a change request open that you can vote for or watch to stay updated.
You can then either manually activate the recipe from the action menu of the issue, or add the recipe to a transition so it's triggered as a post-function.
Let me know if you have any questions
Thanks for your reply. I've read that it can be done in the way you describe, but like you say it could be costly. I'm happy to pay for an app to do this, but am not finding anything beyond the one I've mentioned. Maybe I just need to wait for the cloud version of Issue to Page for Jira. :-)
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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