Hi all,
I have one specific requirement for which I am unable to find a way to fulfil, so wanted to share it with you and see if anyone has any idea or option that can help:
Environment: Jira SM Cloud , Insight CMDB, Automation for Jira, JMWE
In the Insight we have an Object "Contact" with different attributes, including "Email" containing Contact's email address.
Requirement: I am asked to create a scheduled automation rule that will be triggered once in a day and runs the following sequence:
Obstacles: My idea was within a Automation for Jira rule to get the "Contact" objects, iterate through their Email addresses and somehow compare whether there is a registered Customer user with that same email address.
However, I was unable to find available ways to do the following:
I will appreciate if anyone of you can help with a suggestion or idea for some other approach?
Thanks,
Klime
You may want to use scriptrunner and have it perform these checks. Link: https://www.ravisagar.in/kb/get-insight-attributes-using-scriptrunner-jira
Adding @Ravi Sagar _Sparxsys_
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As I see, the articles are for the Server edition, while this instance is on Cloud.
Thanks again for the articles however.
Best,
Klime
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