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Looking for actual User guides, from creation to resolution

Laurena Hooker
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 30, 2023

We are a Client Services team and the business have just introduced us to JIRA.  We are doing ok, but some actual guide we can refer back to would be great

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Mark Higgins
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2023

Hi Laurena,

Assuming that you are 'novices' and that you are not setting up JSM, a good place to start may be:

https://www.atlassian.com/software/jira/service-management/product-guide

There are no 'manuals' anymore, it tends to be training courses, web pages and you tube.

Hope that helps

Mark

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