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Link to the customer portal instead of Jira in the account created mail

Hello,

in the usercreated.vm the normal Baseurl is linked.

#set ($setpasswordUrl = "${baseurl}/secure/ResetPassword!default.jspa?os_username=${velocityhelper.urlencode($user.name)}&token=${params.get('password.token')}")

We try to change it to the customer portal

set ($setpasswordUrl = "${baseurl}/servicedesk/customer/user/resetpassword?username=${velocityhelper.urlencode($user.name)}&token=${params.get('password.token')}")

The call to the link also works. Unfortunately, you cannot change the password, as the message is always displayed that the token has expired.

I assume that different tokens are used here. How do I get the right one?

Or is there a more elegant way to redirect the email links to the Cutsomerportal?

 

BR

Kai

 

 

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