Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Link the Request issue type to an existing epic upon ticket creation based on the field value

Sivarami Chittemreddy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 25, 2024

Request issue type need to link with an existing Epic up on Request ticket creation based on the business unit field value

1 answer

0 votes
Rebekka Heilmann _viadee_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 25, 2024

Hello @Sivarami Chittemreddy and welcome to the Community!

If I understand you correctly, you have a mapping of Business Units and Epics? How long is that List of Epics?

You can create an Automation rule with a Lookup Table that represents that Mapping or - if the Epics follow a certain Scheme or have the same BU linked you could even find the Epic based on field values and then link the trigger issue to that.

If you give us a little more info into your use case and the Epics you want to link, we can probably provide you with a template for a rule.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events