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Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

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Level 1: Seed

25 / 150 points

Next: Root

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1 badge earned

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Challenges come and go, but your rewards stay with you. Do more to earn more!

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Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

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Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

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Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

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Let Customer Portal users edit the information in the requests from the Customer Portal

What if your customers want to edit a field in a request?

Use Automation and Comments: Define keywords in automation and search for these keywords in the user comments.

  1. Create a rule with a trigger - Issue commented
  2. Add advance compare condition
    1. First value: {{issue.comments.last.body}}
    2. Condition of your choice (we recommend equals, for a rule to be more precise);
    3. Second value: [keyword of your choice]Capture1.JPG
  3. Add new action: Edit issue
    1. Choose fields to set: select a field and configure the valueCapture2.JPG

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