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Layout of fields in subtask

Asher Francis
Asher Francis Jan 10, 2023

Hello

I am working on creating automation which creates subtasks based on certain options being ticked when a ticket is raised from the portal.

How can I change the layout of fields in a sub-task? Namely, I want them to appear in the main body of the issue rather than in the right hand column. Since you can't attach a Request Type to a sub-task, how can I do this?

Thanks

Asher

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Jan 10, 2023

I'm afraid It's not possible to re-arrange the view screen like that.

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Asher Francis
Asher Francis Jan 11, 2023

Well that's useful (thanks again Atlassian).

 

I think I may have to use advanced automation and smart values to write the field values into the description of the ticket upon creation

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