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Knowledge Base Categories are displayed as blank... Edited

I have the new portal enabled and when i test it from the service desk "vier in portal" i see the articles on the different category pages. If I go to the portal URL directly and logged in as anonymous or as a Customer - the following is displayed "There are no articles in this category yet. Try another category, or raise a request below." I validated that the confluence site has anonymous View ALL is checked and that the Articles in the list has permissions of Everyone View and then certain "group can edit" ... any ideas on why the articles will not display for Anonymous or customer accounts?

2 answers

Same issue here. Did you ever get an answer on this?

Same issue here - what's the issue? @Tracy Love @Kiersti Felska were either of you able to solve the issue for yourselves?

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