You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I added a user to my KSM board. She can create, see, work on, and resolve issues. But she cannot see the Kanban view (which is ammaaaaazing) and she can also not @Tag other users in the ticket comments.
I can't see any difference between her and other users.
@Dennis lasko what would be KSM board? Would that be the Default Kanban board from Jira Software?
Is the user added to the board? Does she have Jira Software license?
Sometimes it happens when the user has license for Jira Service Management or Jira Work Management, but does not have it for Jira Software.