Just upgraded to 8.20.1 and no longer able to access via LDAP

[Fiona Newbold]

Have just upgraded from 8.2 to 8.20.1 and everything seemed to be ok however we received notification that there was an issue with LDAP and a Font

Under support and troubleshooting

External User Management->LDAP Authentication the following is displayed

The credentials provided were rejected by the LDAP server Active Directory.

When trying to test I receive the following message

Test basic connection : Failed

fqdn:636; nested exception is javax.naming.CommunicationException: fqdn:636 [Root exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]

I am also getting the following message in support and troubleshooting

Supported Platform -> Fonts

Exception during health check invocation java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11FontManager

[samar_mahran]

Hi @Fiona Newbold 

did you found a solution for that ? as I am having the same issue 

[Jonas Ekström]

Hi Fiona,

For the Active Directory part, are you using a load balancer in front of your Active Directory?
When upgrading past 8.19.0 I get the same error if I try to connect through load balancer, but it works if I go straight to one of our domain controllers.

[Fiona Newbold]

Hi,

Upgrading the version of Java seemed to fix all the issues

[Albert Manuel]

For the fonts - i know that was something changed in  a version from 8 - so check the release notes from 82 to 820 and you will find it.

[Fiona Newbold]

Thanks will take a look, unfortunately we had none of these issues when we upgraded our test system always the way.

After adding in a cert that we thought might be the issue and rebooting we now had a exception under 

File system -> Lucane index files location

Exception during health check invocation java.lang.NoClassDefFoundError: Could not initialize class sun.nio.fs.LinuxNativeDispatcher

[Fiona Newbold]

Have just raised a ticket with support 

[Istok Lenarčič]

Did you solve the sun.nio.fs.LinuxNativeDispatcher exception issue with support?

[Werner]

Hi! Any news on that? We face the same issue.