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JiraSM Free Project Automation Broken "We couldnt load this page"

Timothy Angel-Townley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 18, 2024

Hi All,

Liking the look and feel of JiraSM so far and using the Free plan, however the big deciding factor of whether or not we go with this product is the project automation features. Upon trying to test out the capabilities I was met with this error when trying to load the automation tab on ANY Project.

Screenshot 2024-01-19 105822.jpg

Upon submitting a support request, support urged me to post on the community page as Free plans don't receive technical support, hope this helps out.

Troubleshooting done so far:

Tried using global automation tab.

Tried refreshing browser.

Tried signing in and out.

Tried using incognito.

Tried submitting technical support request (Can't as we are on free plan.)

1 answer

1 vote
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 18, 2024

Hi Timothy - Welcome to the Atlassian Community!

Are you still having this problem? Jira Cloud was down yesterday for a while but is back up now. 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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