Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,341
Community Members
 
Community Events
165
Community Groups

Jira to slack integration - Tagging team in slack

Hi Community, 

We currently have an automation creating a dedicated slack channel for each issue created in a given project in JSM.

I would like to enhance the integration by tagging a slack group when a responder team is added in a ticket. 

Ideally, when i add team A as responder in the ticket it will find the dedicated slack channel and tag #team A so all are notified about the new ticket they need to work on. 

Anyone who done this successfully?

Thanks in advance. 

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

259 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you