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Jira service management suspended

vinay kumar November 10, 2021

please resolve ASAP we tried all options still is not resolved

2 answers

2 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2021

We are not support, we are a Community of people here to talk about Atlassian.

Have you raised a support call about whatever the (mostly un-described) problem is over at https://support.atlassian.com/contact ?

The title of the question suggests you've got a billing problem (you haven't paid, so Atlassian suspended the account), but have you tried talking to billing about this?  Why did your billing contacts ignore the reminders?

0 votes
vinay kumar November 10, 2021

we are in highly critical situation

vinay kumar November 10, 2021

we have been very disappointed with the Atlassian process 
they even don't have dedicated customer support to sort out the issues

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