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Jira automation: add comment with link to cloned issue

Arkadiusz Alicki June 25, 2024

Hi,

 

We've got following automation in our JSD project:

 

jiraAutomation.png

 

After issue is cloned, we'd like to add a link to cloned issue as a comment in original issue. We can't figure out what smart value should we enter to link to the newly cloned issue? 

2 answers

0 votes
Arkadiusz Alicki June 26, 2024

Unfortunately, it didn't work :

issues.png

Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 28, 2024

@Arkadiusz Alicki - I see that your automation is combined with branches.. Maybe that is a problem since information in branches usually stay in branches so I recommend to first check simple automation of cloning a ticket, linking and commenting to check it this smart value is overall working  

0 votes
Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 25, 2024

Hi @Arkadiusz Alicki 

I think that this might be helpful 

https://confluence.atlassian.com/automation/smart-values-for-issue-links-in-automation-for-jira-1384120362.html

Basically it might be 

Inward Issue is {{issue.issuelinks.inwardIssue}}

Outward Issue is {{issue.issuelinks.outwardIssue}}

Please give it a try! 

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