How do I upgarde Jira Servicedesk to a specific version using Zero Downtime approach. The method described here says it will pickup the latest available version but how do I do upgarde to a specific version using this method.
I have my cluster deployed in Azure using the ARM template.It picksup Servicedesk 4.5.9 whereas I see the latest version is 4.14.x I tried to follow the method described here but again it is installing the same version.
I tried to manually edit the servicedsk.version in the Shared home to 4.14.1 but that didn't work. Can someone please help me to get thsi fixed?
Hi @Jobin Jose,
Thanks so much for your question.
I am not sure if I understand exactly which steps of the ZDU you have done, and which did not work for you.
I am assuming something went wrong between steps 3 and 4?
Can you confirm that you have successfully:
At this point, Azure should populate the version file with the latest, and the cluster should be running in a mixed mode.
Would be good if you shared some screenshots of the steps you take if it fails for you.
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