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Jira Service Management with Trello

Can someone walk me through the process on how Jira Service Management and Trello can be used together in a more effective way. 

 

Right now I have it set up when someone submits a ticket, zapier, zapping the ticket confirmation number into a card on Trello. 

1. Is there a way for the full Ticket to appear on Trello instead of having to attach an issue and searching for it. 

2. Can Trello talk back to Jira or is it a one-way communication?

3. Can Jira Service Management speak to Trello without having to use Zapier? What does that process look like?

4. How are your teams best utilizing these tools together?

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