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Jira Service Management Data Center auto create issue to Jira Software Cloud


I tried automation on Jira Service Management Data Center, when JSM ticket matches a specific status, it will auto create issue via webhooks at Jira Software Cloud site. 

Filled the automation webhook with this information

https://(my site) HTTP POST as URL and I pick send custom payload encoded as form {
"fields": {
"project": {
"key": "ABC"
"summary": "issue from JSM DC",
"issuetype": {
"name": "Bug"

the automation log appears success, however on the cloud site not generated as new issue coming from this automation.


Any suggestion why this not happen? and how to fix this?


Thank  you


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