I am looking for a way to fetch the event when a user is giving his/hers approval in Jira Service Management. I don't mean the transition which could be triggered from the approval, I mean the approval itself.
To be more precise: A field with multiple Approvers (more than 5), I want to fetch the event, when 1 out of the 5 is giving his/hers approval.
Scriptrunner is in place, but I couldn't find any event in the Listeners section which helped me.
Thanks in advance!
I've also revisited this requirement from my backlog today. I've tried the system webhook, Project Automation and Legacy Automation, and I haven't anything that will trigger when an approval is added.
There is obviously some automation in play here, as automatic responses are added in the customer portal.
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events