For some reason I'm getting an error for a particular customer I want to add to an organization in the Service Desk. They were a user before and somehow their access was revoked.
when you are trying to add them where and how are you doing so? What error do you receive? Did you check to ensure they are active now? Is the user a Customer (JSM portal only) or do they have an Atlassian ID account? Check under admin > user management and also under JSM in the same admin area.
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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