Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk Server - Canned Responses

Is there a way to bulk upload hundreds of canned responses from say a csv file?  We are moving to Jira Service Desk and need to bring over our existing canned responses.  Having to enter them one by one would be an immensely painful experience.

Have researched online without luck.  I see that the marketplace has canned responses pro, but using built in is easier and less expensive.  

1 answer

0 votes
Jack Brickey Community Leader Nov 17, 2021

I don’t know of any means of doing this for the native canned responses.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

694 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you