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Jira Service Desk Server - Canned Responses

Danielle Mayrberger
Danielle Mayrberger Jan 17, 2020

Is there a way to bulk upload hundreds of canned responses from say a csv file?  We are moving to Jira Service Desk and need to bring over our existing canned responses.  Having to enter them one by one would be an immensely painful experience.

Have researched online without luck.  I see that the marketplace has canned responses pro, but using built in is easier and less expensive.  

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Vlad Asimionesei
Vlad Asimionesei I'm New Here May 31, 2022

Just wanted to say Happy Birthday! Have a great one! Cheers

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Jack Brickey
Jack Brickey Community Leader Nov 17, 2021

I don’t know of any means of doing this for the native canned responses.

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