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Jira Service Desk Server - Canned Responses

Danielle Mayrberger
Danielle Mayrberger Jan 17, 2020

Is there a way to bulk upload hundreds of canned responses from say a csv file?  We are moving to Jira Service Desk and need to bring over our existing canned responses.  Having to enter them one by one would be an immensely painful experience.

Have researched online without luck.  I see that the marketplace has canned responses pro, but using built in is easier and less expensive.  

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Jira Service Desk
Jira Service Management
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Kate Clavet
Kate Clavet
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

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