Jira Service Desk (Self Hosted Server Version) Missing Widgets

[Ben Van de Vyver]

Hi,

I was wondering if the "Widget" feature is available in the self hosted version of service desk?

As i don't find this feature anywhere, and i tried like everything to activate this with the "Open For anyone" setting / permission.

[Angélica Luz · Accepted solution]

Hello @Ben Van de Vyver,

Thank you for reaching out to Atlassian Community!

The Widget feature is currently only available for Jira Service Desk Cloud.

For Server, there is a feature request suggesting the implementation of such ability:

• As a service desk customer, I would like the ability to embed the service desk portal into another website 

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

[Ben Van de Vyver]

Hi Angélica,

Thank you for your answer,

But, the only thing i want to accomplish is that my forms (written in HTML; JS ; PHP) are able to create a ticket in the service desk when a user want to make contact with us.

Is this possible in another way?

The important feature is here that we can answer the person on his/here email address (same behavior when they should send an e-mail to the service desk)

Many thanks,

Ben

[Angélica Luz]

Thank you for the details, @Ben Van de Vyver.

You can use our REST API to create tickets using your custom form.

• JIRA Service Desk REST API Reference 
• Integrating with Jira Service Desk

You can also reach out to our developer community in case you have more questions about APIs and development of your own customer portal:

• https://community.developer.atlassian.com/