I'm attempting to create a custom queue in Jira Service Desk whereby it shows open tickets by reporter. I can create the queue just fine and it works just fine, however, when I created the queue and picked a user, Jira changes the name to an identifier like "5fe6520491bb2e01088244ad". So going back to edit the queue, I have no idea who that user is.
Why does Jira change the name to a string of numbers/letters and is there a way to stop it from doing that?
There are actually working on making this better because they also recognize that this is not user friendly.
They did a demo den a while a go and I believe it is already like this in a Jira Software project.
It's part of the new JQL editor and you can watch the Demo Den of it here:
and read about it in the following article
The issue to follow along about this is https://jira.atlassian.com/browse/JRACLOUD-74155
...eturns true if any content is returned for the webResponse.body.data.first s...