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Jira Service Desk Invite Customer via REST API


Could you please let me know how I can invite a Customer to JIRA Service Desk via REST API?



3 answers

1 accepted

1 vote
Answer accepted

JIRA SD GUI simply post JSON to:

{Host}/rest/servicedesk/{Portal ID}/pages/people/customers/{Project KEY}/invite

so I guess it should be possible to do the same via script.

It works! You can use:

curl -fs -u "${JIRAUSER}:${JIRAPASS}" -X POST --data "{\"emails\":[\"${EMAIL}\"]}" -H "Content-Type: application/json" "${JIRAURL}/rest/servicedesk/${PORTALID}/pages/people/customers/${PROJKEY}/invite"



Is this still valid? I seem to be getting 404 errors

1 vote
Jeff Tillett Community Leader Mar 21, 2016

We would like this as well. In fact, the ability to use this feature inside of the standard "Create" button on all JIRA screens would be even better, as we could then use our URL ticket creation script to invite customers.

0 votes
vmikac I'm New Here Nov 27, 2020

This worked for me:

curl -v -fs -u "{${JIRAUSER}:${JIRAPASS}" -X POST --data "{\"emails\":[\"${EMAIL}\"]}" -H "Content-Type: application/json" "${JIRAURL}/rest/servicedesk/1/pages/people/customers/pagination/${PROJKEY}/invite"

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