Jira Service Desk Invite Customer via REST API

[Pavel Klymenko]

Hi,

Could you please let me know how I can invite a Customer to JIRA Service Desk via REST API?

Thanks.

Pavel

[Jon Hauge · Accepted solution]

JIRA SD GUI simply post JSON to:

{Host}/rest/servicedesk/{Portal ID}/pages/people/customers/{Project KEY}/invite

so I guess it should be possible to do the same via script.

[Andreyev Dias de Melo]

It works! You can use:

curl -fs -u "${JIRAUSER}:${JIRAPASS}" -X POST --data "{\"emails\":[\"${EMAIL}\"]}" -H "Content-Type: application/json" "${JIRAURL}/rest/servicedesk/${PORTALID}/pages/people/customers/${PROJKEY}/invite"

--

Andreyev

[Justin Riggio]

Is this still valid? I seem to be getting 404 errors

[Jeff Tillett]

We would like this as well. In fact, the ability to use this feature inside of the standard "Create" button on all JIRA screens would be even better, as we could then use our URL ticket creation script to invite customers.

[vmikac]

This worked for me:

curl -v -fs -u "{${JIRAUSER}:${JIRAPASS}" -X POST --data "{\"emails\":[\"${EMAIL}\"]}" -H "Content-Type: application/json" "${JIRAURL}/rest/servicedesk/1/pages/people/customers/pagination/${PROJKEY}/invite"