I hope you're well.
I'm curious as to if there is a way for me to configure a JSD project to route issues based on which customer account the user is reporting from. I work for an MSP with multiple clients and would like to be able to designate a queue to each respective client. Please let me know if I need to elaborate further!
User A (email@example.com) submits a ticket to JSD Project I
Queue [Domain 1]
User B (firstname.lastname@example.org) submits a ticket to JSD Project I
Queue [Domain 2]
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events