My company uses Jira Service Desk and we just turned on the ability for our customers to Live Chat with us.
I assumed that customers that downloaded the Mobile app would see an option to start a chat right from Jira Mobile App.
Is that not correct?
Hi @Emily Swanson ,
Our app currently doesn't support the Chat for Service Management app from Spartez (assuming this is what you are referring to) but we frequently add third-party vendor support.
Please drop us a line at firstname.lastname@example.org, we may be able to help you and support this functionality going forward.
- The Mobility Team
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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