Jira
I have Jira-Slack and Jira-Infobip integration. I want to open a Jira issue via Slack and Infobip. However, cutom fields of Select List type do not appear. Text type custom fields appear.
@Fevzi -
Welcome to the community. Which integration add-ons that you installed against your site for Slack and Infobip integration. Please advise, so we can further assist you.
For the Jira Cloud for Slack add-on, note that if your custom field in question is not assigned in the issue creation screen and exposed, then it will not be displayed in the add-on issue creation FORM in Slack.
There is a known ask for Atlassian to address the above problem -
https://jira.atlassian.com/browse/API-157
Best, Joseph Chung Yin
Hi Joseph,
Jira Cloud For Slack installed.
Select List is displayed in the Customer portal. When opening a job via Slack, the select list type field is not displayed.
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