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Jira Crashes when creating reports

Olivia van Nispen-Ashley
Olivia van Nispen-Ashley December 1, 2022

When creating a report on the customer-facing portal site, Jira crashes.

Is this a known issue for multiple users?

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Dave Mathijs
Dave Mathijs
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December 1, 2022

Hi @Olivia van Nispen-Ashley welcome to the Atlassian Community!

Are you creating a report from the customer portal site directly (how?) of from the JSM project?

Can you share a screenshot?

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Olivia van Nispen-Ashley
Olivia van Nispen-Ashley December 1, 2022

Thank You for Answering Mathijs-

Below is the screenshot provided to us by one of our clients.  Do you have any ideas?

 

image-20221129-101040.png

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