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I can't find anything which suggests this is an App-wide issue. I assume this is the official App?
I did find this previous question, with answers that might help: https://community.atlassian.com/t5/Jira-questions/Jira-Clouds-for-Sheets-not-working-December-2021/qaq-p/1875634
If not, I'd recommend contacting Atlassian Support directly for specific help on your instance, via https://support.atlassian.com/contact/