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Jira Cloud for Excel opens blank - general exception


I've used the Jira Cloud for Excel for a couple of weeks now but since a few days I can't open the Excel worksheet anymore. It opens blank and I get an error message ' General Exception' .


How can I get back to my datasheets? Jira error.png


1 answer

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I am experiencing a similar issue via Excel on O365 where it can't handle my original query but variants of it to produce smaller rows can work. The last time I tried updating was August 14 2021 and it worked fine, just tried again today and can't figure out what has changed.


Error messages are "GeneralException. Please try again."

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