I made a dashboard and included several pie charts and it's shared to folks in project however they are receiving the below response errors. I have refigured the filter correctly so not sure why it still giving errors?
Pie Chart > Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above. An error occurred while generating the response.
This is a dashboard for management so it is critical we get this working for the enterprise folks.
Here are a few things that you need to look into regarding to Dashboard setup -
1) Can you view the dashboard and gadget setups correctly?
2) If Yes for #1, then you will need to ensure the filter/project used in your gadgets are shared for viewers including all of your intended users.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
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