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Jira Automation Won't assign subtask to selected assignee

Timothy Allen
Timothy Allen July 12, 2021

I've tried changing the automation a few ways. This seems like a pretty straight forward thing but I'm getting errors in the audit log.

Automation Snapshot.JPGAutomation Snapshot 2.JPG

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Mikael Sandberg
Mikael Sandberg
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July 12, 2021

Is the user that is triggering the automation also an agent in the JSM project? 

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Timothy Allen
Timothy Allen July 15, 2021

Yes, Mikael. I tried changing the automation so that the user was also specific (which would be preferred). The goal is to be able to raise an onboarding ticket and have tasks auto generated for the various departments for provisioning access.

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