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Jira Automation Custom Fields

Hi All,

I am looking to set up more automation for our Service Desk, however when i attempt to add in a field for our Organizations it doesn't show any detail.  I believe that we have a custom field for our Organization as it shows;

Organisation

Organization - This is the one in which our customers show under.

Within my automation i have tried to use {{issue.Organization}} however it doesn't show any results.  Is anyone aware of how i can gather this data?

1 answer

2 votes
Sandesh Shetty Community Leader Dec 22, 2021

@Dan Allenby 

It seems you should use {{issue.organizations}} instead of {{issue.organization}}

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