Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira API integration

I am building a service that will integrate with the Jira API, which my company uses.  I am planning to use basic authentication since this is an internal service and I have a Jira account with all the permissions needed.  To use basic I created an Atlassian account to create a token.  I base 64 encoded the user:token and am passing it in the header 'Authorization:Basic [encoded user:token]".

I get response:

"You do not have the permission to see the specified issue.",    "Login Required"

I am guessing the Atlassian account is not tied to the Jira account which has the permissions.  How do I make that connection between the two accounts? 

Thanks in advance.

1 answer

1 accepted

1 vote
Answer accepted

Hi @todd bastress ,

Welcome to the community. 

You will have to use your existing account or you have to grant your new account the permissions that it needs. There is, as far as I know, no way to connect two accounts. 

Thank you for the reply.  Turns out that my company is using the server version and not cloud, so I needed to use server API authentication methods.

https://developer.atlassian.com/server/jira/platform/basic-authentication/

You're welcome. 

If you need more help feel free to ask.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

205 views 13 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you