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JSM project queues not opening for some users and one admin as well, the page is not responding.

mustafa sayead
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March 10, 2024

Hi Team, we are facing one issue, we are using jira data centre version is 8.0.0 the issue is when we open jira service management  project queues it's opening fine and I can able to open all queues and assigned and unassigned all queues I can able to see the issues as well,  When my other team mate ( he is also jira admin and some other end users all are having project  access) when they click on ques they can able to see the queues , but once they click on ques the page is not responding and they are not able to see the issues.. but my end I can able to see everything. They have cleared therie browser cache and I verified everything. Can you please let me know the fix for this issue. It's an emergency issue. 

Thanks in advance.




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