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JSM 'Forms' Can you link an Insight Custom Field

Hey there,

Per the subject, I am building forms using 'Forms' in JSM and have a drop down box on the Incident form where I wanted to link the Insight custom field I have selected that shows a users Hardware.

It is not available in the list of fields to use, but I can see it and select from it in the Agents view, just can't seem to find a way to get it on the Portal.

Does anyone know if this is possible?

1 answer

Hi Steven

Its currently not possible but is on roadmap marked as "coming soon" so Q2-Q3 2022

Roadmap -



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