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JSM: Copying a Forms field populated with a data connection to an existing customfield

Hello All,

As I understand copying a Forms field populated with a data connection to an existing custom field(by linking) is not possible at the moment.

Someone can think of a workaround ? maybe using automation or script ?

or even using an API to get the data connection field value and push it to custom field ?

Thanks !

2 answers

Sure @John Funk 

I'm using Form field with data connection using API,

so I now have a dropdown field linked to external source of values.
this part works perfectly.

Now my problem is that I want to use the user choice for this field(after submit)

I need to save it to custom field somehow to use it later in the process.

Usually when it is not a data connection enabled in can use 'Link to Jira field'

but it docent allow me to do that 'A field cant be linked to both a Jira field and data connection'

so I'm trying to think of a workaround to make it happen show how.

Added some images.

 

Thanks!data connection error.pngdata connection.png

0 votes
John Funk Community Leader Dec 06, 2022

Hi Tal,

I am not exactly following your question. Can you provide more details or a step-by-step what you are trying to do and what you hope to see?

John Funk Community Leader Dec 07, 2022

Sorry but that sounds like something you need to contact Atlassian Support with.

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