Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JSM Automation : Set the request type as the component

Looking to set the request type as the component when the issue transitions into resolve status. 

Would anyone have ideas  or similar automation rule already setup 

1 answer

0 votes
Alexis Robert Community Leader Jan 21, 2021

Hi @Michael , 

 

at the moment this is not possible, however there is an open request to fix this : https://codebarrel.atlassian.net/browse/AUT-1750

Looks like it was updated very recently, so a fix might be around the corner :)

 

The workaround at the moment is to use the Legacy Automation for this type of need.

 

Let me know if this helps, 

 

--Alexis

Thanks for the update @Alexis Robert . I will give it a go in the Legacy Automation and keep an eye on the AUT-1750 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Security Advisory for Jira Service Management

On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link.  We've seen a number of questions already asking for...

126 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you