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JSD Mail senders name doesn't change after renaming project name

I can give a JSD Project a name. For example "Atlassian-Gold-Partner". If I set the customer permission to: "Anyone can email the service desk or raise a request in the portal" and send an email to the JSD project I get an welcome mail from "".

If I change the project name to "Atlassian-Platinum-Partner" the senders name is still: "". So in other words there is no configuration to change the senders name again.

I guess this is a bug. Is there a workaround available? Does someone know, where to change it in the database?

1 answer

Did you restart JIRA after the project name change? It's likely cached somewhere in JSD

Yes, more than one time :-)

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