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JQL time stamp difference between 2 fields

I need to calculate an "incident duration" between 2 fields.  I have access to the 2 fields, I am unsure how to calculate the minutes between

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Hi @Michael Frahry ,

There are a few apps that you could use for your use case. E.g., these two posts describe how to subtract the dates using 'Script runner', 'Automation for Jira' or 'JWT'(Jira Workflow Toolbox):

Script runner:

JWT/Automation for Jira:

Are you in the Cloud or Server? You can check the marketplace to check the apps and to verify if they are supported in the Cloud and/or Server:

Hi Michael, if you are running on Jira Server or Data Center, please take a look at Jira Misc Custom Fields (JMCF) - it's calculated fields - it will be super easy to calculate this fields using this app. This field will be searchable.

It is also much cheaper than workflow or scripting tools.

Note: I work for Innovalog, maker of JMCF. 

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